Job Posting – Pic Mobert First Nation: Ontario Works Case Worker

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The Ontario Works department of the Pic Mobert First Nation has a full-time Case Worker position open. This position reports to and works under the direction and supervision of the Ontario Works Manager.


The Caseworker shall assist the Ontario Works Manager carry out the duties within the Ontario Works Act and Regulations. The Caseworker shall be responsible for planning, implementation, maintaining and managing various projects/programs.


1. Technical

  • Complete application for assistance with client
  • Maintain Welfare standards by advising clients of their statutory rights and responsibilities
  • Investigate accuracy of information
  • Determine eligibility for financial assistance
  • Calculate budget for financial assistance
  • Monitor for continued financial eligibility
  • Responsible for entering client data into the system
  • Take telephone calls from clients and/or other agencies

2. Communication Functions

  • Detailed knowledge of Ontario Works Act and Regulations
  • Effective interpersonal skills to conciliate with clients in stressful situations and to exchange, explain, interpret and discuss factual information internally and with other agencies, advocates, third parties and politicians
  • Inform clients in writing the appeal process
  • Compiles statistical information for Administrator/Manager
  • Written notification to clients of any changes in budgets or eligibility
  • Knowledge of legislation to other government programs/benefits that clients may be entitled to such as Canada pension Plan, Old Ade Security, WSIB, Employment Insurance, etc.

3. Administrative

  • Plan and Implement client case loads according to the needs identified by client assessment
  • Maintain and manage appropriate documentation
  • Write reports as requested by Administrator/Manager
  • Attend staff meetings and other meetings as requested by the Administrator/Manager
  • Attend workshops/training as required

4. Other Functions

  • Any other related duties as assigned by the Ontario Works Manager


Work involves physical activity and mental stress; requires travel and extensive interaction with the public who may be hostile and/or irate; subject to deadlines, interruptions, and unscheduled hours; ability to take direction, prioritize, work independently, cope with many demands and time restraints; ability to supervise and/or instruct.


With the Ontario Works Manager: Receives direction, guidance and encouragement. Discuss plans and priorities and interacts to ensure tasks are done efficiently and effectively; receives instructions and supervision.

With Directors and Managers: Provides Information and assistance. Works in a cooperative and courteous manner.

With the Community: Represent and promotes First nation Council and the Welfare Department in a courteous and professional manner.


Minimum Qualifications
University or College Diploma in Social Work/Human Services with one (1) year experience in Welfare or
related Human Services.

Ontario Secondary School Diploma or Equivalent with three (3) years experience in a Welfare or related employment Field

Other Preferred Qualifications

  • Knowledge of the Ontario Works Regulations and Directives
  • Excellent communication skills-verbal and written
  • Excellent organizational skills
  • Ability to work in a stress related situations
  • Ability to work with minimal supervision
  • Confidentiality is a must
  • Valid driver’s licence and reliable vehicle
  • Ability to pass Criminal record Check/Security Check


Errors in carrying out duties could result in loss of credibility or legal/financial liability to the First Nation Council or Loss of Program Funding; errors in conduct could result in poor public relations; errors in duties could result in harm or injury to employees and the public; errors could result in embarrassment to the First nation Council, community and administration; loss of public confidence and unnecessary conflict leading to lack of trust.


Guiding principles set by the Ministry of Community and Social Services and the First nation Council. Must work within the policies and procedures established by First nation Council and other legislation provided by the respective government agencies including MCSS and ONWAA.

Please send your cover letter, resume with three (3) references to Donna Sutherland, Ontario Works Manager ( by 4:30 pm on FWednesday March 6, 2019. Only those candidates contacted will be interviewed.

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